Product Coverage & Access Assistance
Nutricia Navigator is a free service for patients and is an easy-to-use, valuable tool to help families obtain insurance coverage and faster access to Nutricia products. Nutricia Navigator experts will advocate for patients and provide confidential 1:1 support to help with the following:
- Contact insurance plans to verify coverage and obtain prior authorization requirements
- Navigate the complex environment between patients, healthcare teams & insurance companies to guide families in finding coverage
- Identify alternative coverage and help through employer coverage exception processes
- Help with pre-determination and prior authorization
- Assist in appealing insurance denials for Nutricia products
- Answer questions regarding claim submissions and billing errors
- Help patients find a local pharmacy, home healthcare of DME provider where Nutricia products are available
- Assist in determining best purchasing options for each family's budget
The Navigator team will stand by the family's side until all coverage and access options are exhausted.
Navigator has helped over 7,000 patients find coverage for Nutricia products to date.